- Do you ship overseas and if so, to which countries? What are your delivery charges Internationally?
Through the support of our Logistics Partner UPS we are able to ship Internationally to 80+ Countries
Note: Due to the disruptions that have arisen as a result of COVID-19, there may be some delays. However, we are doing our best to get your orders to you as soon as possible.
Please refer to the table below which reflects the current shipping costs:
ORDER VALUE USD ($) SHIPPING COST USD ($) DELIVERY (DAYS*) $ 0 – 100 $ 10.00 4 to 6 DAYS * From $ 100.01 to $ 250.00 $ 5.00 Above $ 250.00 Free Shipping
- Who is responsible for customs clearance and applicable duties if any?
Our delivery terms are CPT (Carriage Paid To) as per Incoterms 2020 . In other words, we take responsibility for the goods to be shipped without insurance to the country mentioned in the Airway Bill. Our Logistics Partner will liaise with the Customs Authorities in the destination country and contact the consignee should there be a need.
In the case of any duty taxes imposed by the customs authority, we are not liable or responsible and request customers to familiarise themselves with the import formalities and let us know if there are any special instructions to facilitate smooth customs clearance.
- How do I track my order?
Once the order is shipped, we will email you the courier tracking info.
- What if I have more questions?f there are any further questions that you would like to ask, please Contact Us.
Live Healthy, Live Well, Live Natural and Building Sustainable Impact
Our Sustainable Handmade Coconut Health and Wellbeing Products are Natural, Organic, Vegan, Cruelty-Free, ISO, GMP and Halal